Frequently Asked Questions

  • I don’t know if you can help me with my problems. What kind of help do you offer? We help children and adults, couples and families. Our mission is to provide caring, effective, and highly accessible psychiatric treatment and therapy to all mid-shore residents through our clinics in Centreville, St. Michaels and Cambridge. Visit our Services page to learn more.
  • What should I bring to registration? Please visit our Registration page for a complete list.
  • What time do I show up? Hours for each office are listed on our Locations page.
  • Do I need an appointment?  No, you do not need a appointment, just call or come to the office during office hours to register.  After registration has been completed you will be given an appointment for a clinical intake.
  • What kind of Insurance do you take? We accept all major medical insurances, Medical Assistance, Private Insurance, Medicare, & Primary Adult Care. CRMHS will turn no one away for their inability to pay or for lack of insurance coverage. Also, CRMHS has a few payment options available for no income-moderate income individuals and families without health insurance. Sliding Scale payment and self pay payment options are available.
  • I can’t pay and don’t have insurance. Can you help me? Yes, we can help! And, we won’t turn you away because you can’t pay or don’t have insurance.
  • Is there a wait list?  Yes, but the wait time is not long.  There is a 2-3 week wait list for individuals with private insurance.  For Medical Assistance or Medicare, CRMHS can accommodate appointments within 5-10 business days.
  • Can I just see the doctor?  No, treatment is more effective when therapy is combined with medication. All clients will have a clinical intake conducted by a licensed behavioral health professional. If medications are needed a referral will be made to the Psychiatrist or Nurse Practitioner for Psychiatric Evaluation.  The treating behavioral health professional and Psychiatrist/Nurse Practitioner must agree that therapy is not needed for a client to only see the doctor for continued medication management.
  • What kind of counseling services do you have? CRMHS provides individual counseling, family counseling and marriage and couples counseling.  We have a multi-disciplinary staff that are credentialed to see children, teens, adults and geriatric populations with a wide range of needs.  Please visit our Services page for more information.
  • How can I see your annual report? Please view our most recent Annual Report here.

Please contact us if you have other questions!!

May is Mental Health Month
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Crossroads would like to recognize two of our off going Board Members, Lisa Menditch and Diane Freestate. Thank you for the time and service you've given to Crossroads! We wish you well! ... See MoreSee Less

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View the Annual Report